events

events

The Service Recovery Paradox Workshop Wed 2/26 1:00-3:00pm

Have you ever asked yourself "if an upset customer approached me, would I know how to make the customer forget why they were mad in the first place?" This highly interactive session will guide you through six steps to successful service recovery and highlight the importance of tone, empathy and providing an alternative, rather than saying no. Role playing scenarios will be incorporated. REGISTER >>>  Read More...

Vendor Speed Networking / Monday, March 9, 2020 3:30 - 5:30PM

Vendor Speed Networking works a lot like 'Speed Dating' without the 'Dating'. It is a defined opportunity to meet hotel industry professionals face to face, in a structured format. This event offers members the perfect occasion to connect to all participants and to expand your business, social or enterprise contacts – 3 minutes at a time.   Read More...

Leveraging LinkedIn for Business / Wed. March 25, 2020

Join GPHA and game changer Brynne Tillman to get the most out of LinkedIn - Still one of the most powerful business development tools available today. If you already use LinkedIn and want to exceed your expectations, this event is for you!  Read More...

GPHA Golf Outing - Save the Date May 5, 2020

Join us this spring at RiverCrest Golf Club, Montgomery County's premier golf destination. Bring your foursome to enjoy fun on the fairways with 18-holes paired with ice cold beer, food and all the fixings. RiverCrest Golf Club provides a great course, stunning views and challenging hazards that provide the perfect day for you! Proceeds will benefit GPHA's Michael M. Boyle Hospitality Scholarship Fund. Thank you for your support!  Read More...

GPHA Softball League

Team registration for the Spring/ Summer 2020 is now open! Sign up with a team of co-workers, with a small group and be kept on the same team, or by yourself and be placed on a team with other free agents! As a hospitality league, teams are encouraged to socialize both on and off the field and we promote an atmosphere of good sportsmanship.   Read More...

Stars of the Industry Awards Dinner

The Stars of the Industry Awards is a recognition program to celebrate the employees and programs of our member hotels who raise the level of guests experience, bring kudos to their property, and elevate the entire industry. A night to remember! Won't you please join us >>>   Read More...

GPHA The Heart of Philadelphia & Scholarship Awards Luncheon

Each year the Greater Philadelphia Hotel Association honors a person or an organization who has made an impact on the Philadelphia hotel industry with our Heart of Philadelphia Award. This year's honoree is David Marriott, COO - Eastern Region at Marriott International. PHLDiversity will receive the Winds of Change Award and the Michael M. Boyle scholarships are awarded to college and high school seniors pursuing a career in hospitality.  Read More...

Our Philadelphia - The Wonderful Whirl Thru Philly 9/18

Our Philadelphia & The Wonderful Whirl Thru Philly is a fun, educational and interactive scavenger hunt. The event connects Philadelphia attractions, museums, restaurants, and retail stores with the hospitality community who promote Philadelphia to thousands of visitors who ask “What should we see?” & “Where should we eat?   Read More...

Sofitel Philadelphia wins the 2019 Summer Hotel Olympics

Summer Hotel Olympics will match member hotels against one another in friendly competition in various events. It is a fun day of camaraderie where members come together to meet and compete for the Olympic Cup. The event took place at FDR Park in South Philadelphia. Check out the photos  Read More...